This Privacy Policy describes how AlephantX (“we,” “us,” or “our”) collects, uses, and shares information when you use
Ananke, our AI agent and business intelligence platform, including when you enroll in SMS notifications.
Information we collect
Account and profile data you provide when you sign in or use the service (for example, email or identifiers from your
identity provider, depending on how you authenticate).
Phone number when you participate in our SMS program by texting a keyword (such as JOIN) from your mobile
device to our advertised number.
Message content for SMS, including inbound and outbound messages needed to operate the program (for example, enrollment,
help, opt-out, and notification content).
Usage and technical data such as log data, device or browser information, timestamps, and diagnostic information related
to operating the platform and securing our services.
We collect your phone number solely to deliver SMS notifications you have explicitly requested. We do not sell or share your phone number with
third parties for marketing purposes.
How we use information
We use the information above to provide and improve Ananke; to authenticate users; to send AI agent notifications via SMS
when you have opted in; to respond to support requests; to detect abuse and protect security; and to comply with law. SMS messages are used to
deliver transactional or service-related communications tied to your use of Ananke, not for unrelated advertising.
Who we share information with
Twilio (or another SMS provider we may use) as our SMS processor to send and receive text messages on our
behalf.
Google Cloud and related infrastructure providers we use to host, store, and operate the service (for example, compute,
databases, and logging), subject to our agreements and their terms.
Professional advisers and authorities when required by law or to protect rights, safety, and security.
We do not sell your personal information for money.
Data retention
We retain phone numbers, SMS logs, and related account data only as long as needed to provide the SMS program, meet legal obligations, resolve
disputes, and enforce our agreements. Retention periods may vary by data type and jurisdiction; when data is no longer needed, we delete or
de-identify it in line with our practices and applicable law.
Your choices and deletion requests
You may opt out of marketing or non-essential communications where applicable. For SMS, you can typically text STOP to the
number from which you received messages, as described in our Terms.
To request access, correction, or deletion of personal information, contact us at the email below. We will respond in accordance with applicable
law.